Terms of Service
Effective Date: July, 2026
These Terms of Service (“Agreement”) govern the contractor lead generation services provided by MyContractorLeads.com (“Company,” “we,” or “us”). By submitting payment, saving a payment method, or accepting appointment details, you (“Contractor,” “Client,” or “you”) agree to these Terms.
1. Description of Services
The Company provides contractor lead generation services on a pay-per-confirmed-appointment basis.
A “Confirmed Appointment” is defined as:
• A homeowner or property decision-maker who has agreed to a scheduled date and time
• The homeowner has confirmed availability for the appointment
• Contractor receives the homeowner’s name, contact information, project details, and appointment time
The Company does not guarantee project size, contract value, job award, conversion rate, or revenue outcome.
2. Payment Terms
Contractor agrees to pay $400 per Confirmed Appointment delivered.
Charges may be processed:
• Upon delivery of appointment details, or
• Within 24 hours of confirmed scheduling
Fees are earned once a Confirmed Appointment is delivered to Contractor.
3. Payment Authorization
By submitting payment, you:
• Confirm you are the authorized cardholder
• Authorize MyContractorLeads.com to charge your provided payment method for Confirmed Appointments delivered
• Authorize charges consistent with this per-appointment billing structure
If you request that your payment method be saved, you authorize future charges for Confirmed Appointments until you provide written notice to discontinue services.
You acknowledge that charges are tied to confirmed appointment delivery, not project outcome.
4. Appointment Attendance & Replacement Policy
If a homeowner confirms an appointment and:
• Is late
• Is represented by another household member
• Reschedules directly with Contractor
• Is temporarily unavailable at arrival
The appointment remains billable if prior confirmation was obtained.
If a confirmed homeowner is unavailable at the scheduled time, the Company will make reasonable efforts to:
• Reschedule the appointment, or
• Facilitate communication between Contractor and homeowner
If the appointment cannot be successfully rescheduled after reasonable follow-up, the Company may provide a replacement appointment at no additional charge.
Appointments will not be billed if:
• Duplicate leads
• Contact information is clearly invalid or non-existent
Each situation is reviewed in good faith to ensure fair resolution.
5. Refund Policy
Because appointments are scheduled and delivered in real time, fees are earned upon delivery of Confirmed Appointment details.
Refunds are not issued for:
• Project scope disagreements
• Homeowner budget limitations
• Contractor pricing disagreements
• Failure to close the job
• Homeowner decision not to proceed
Credits or replacements may be issued solely at the Company’s discretion for:
• Duplicate leads
• Clearly invalid contact information
6. Billing Disputes
Contractor agrees to contact the Company directly to resolve any billing concern prior to initiating a chargeback or payment dispute.
Failure to attempt resolution before filing a dispute may result in immediate termination of services.
7. Limitation of Liability
The Company provides marketing and appointment scheduling services only.
We are not responsible for:
• Contractor’s sales performance
• Homeowner purchasing decisions
• Project profitability
• Indirect or consequential damages
Liability, if any, is limited to the amount paid for the specific appointment in question.
8. Termination
Either party may discontinue services at any time.
Contractor remains responsible for payment of all Confirmed Appointments delivered prior to termination.
9. Modifications
The Company reserves the right to update these Terms at any time. Continued use of services constitutes acceptance of updated Terms.
10. Contact Us
If you have any questions or concerns about these Terms of Service, please contact us at:
© Creativity Media Inc.